For us to best assist you in preparing for a return or exchange, please read the following information carefully before returning a product.ДGA Dive Gear Australia offers you a 30-day exchange policy on most products within Australia for all goods that are unused and in a saleable condition.

We understand that the product that you have purchased may not suit or fit you. With two of our largest States and some 15 million people in lockdown, there will be some delays everywhere. Please be patient with delivery times across Australia, As you know, across the country we are all managing the sustained challenges of the COVID pandemic. Some offshore islands and territories of Australia may incur additional postage costs due to the remote location, in which case our DGAВ Customer Service teamВ will contact you. Please note our flat rate of $20 is based on delivery to mainland Australia. Shipping Offshore islands and Territories of Australia Rural locations may take longer to arrive. At DGA We only use reputable couriers that offer excellent service and fast delivery. Shipping Time FrameДЄll orders are usually shipped the same day if ordered before 2 pm, or 1-3 days after the initial purchase. Most small items that fit in satchels are sent via Australia Express Post for a speedy delivery Package HandlingДive Gear Australia staff are fully vaccinated for the safety of all and follow safe shipping and packing practices. We always choose the fastest way possible. In remote parts of Australia, shipping will depend on the availability of our shipping companies that are able to transport your goods to you. PO Box and Parcel Locker addresses are shipped via Australia Post. Orders are sent via Australia Express Post, Couriers Please, Startrack and Australia Post. With a large distribution centre in Melbourne, we ship daily to Sydney, NSW, Brisbane, Melbourne, Cairns, Queensland, Adelaide, South Australia, Perth, Western Australia, Darwin, Canberra, ACT, Northern Territory, and Hobart, Tasmania, etc. Here at Dive Gear Australia, we offer exceptional customer service as well as fast delivery & shipping to everyone with no exception.

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